FAQs

When can I expect my order?

We ship out orders at the end of every week. Once shipped, your coffee and syrups should arrive in 4-6 days.

Something's wrong with my order, what do I do?

We are not perfect (but we are pretty close πŸ˜‰). If something is wrong with your order shoot us an email at info@transcendencecoffee.com or Instagram DM @transcendencecoffee.

Do you source sustainably?

Hell yeah! All of our syrup ingredients are sourced from small, women owned spice companies. Our coffee is sourced from Central and South America, all of which ensure living wages for their farmers.

Where do you manufacture your products?

Our coffee is roasted in Brooklyn, NYC and our syrups are handmade and shipped out of Queens, NYC.

Do I need to refrigerate your syrups?

Although not required, we recommend refrigerating our syrups after they have been opened to ensure the longest shelf-life.

Do your products have preservatives?

We pride ourselves on using all natural, organic ingredients with no preservatives. (That means all ingredients you can pronounce!)

How do I use your syrups?

We recommend 1-2 tbsp in your latte, drip coffee, or however you prefer your caffeine, but the possibilities do not stop there! Transcendence syrups can be used in your desserts and rumor has it, espresso martinisπŸ‘€

How many servings does a bottle of syrup contain?

Each syrup bottle can create between 20-25 flavored coffee beverages. But, do not be afraid to be way more generous with your flavoring. It may even encourage us to make bigger bottles for you in the future πŸ‘€.

Do you ship internationally?

Unfortunately, we've just launched to shipping within the U.S. for now. We're working hard to make sure that we can ship globablly as we scale up and share with our lovely friends around the world.